Long-form articles you can edit and publish, delivered as Word documents, ready-to-publish HTML and Markdown.
It suits any business — nothing in it is tied to one trade. You are not locked into an industry.
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The 5 artboards
Post 1 — Pricing guide — 1200 × 2400px
Post 2 — Five questions — 1200 × 2400px
Post 3 — Maintenance that pays — 1200 × 2400px
Post 4 — DIY or pro — 1200 × 2400px
Post 5 — Reading a quote — 1200 × 2400px
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Business name · Suburb · Service (lowercase) · Paper · Ink · Accent
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Blog pack
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any business — nothing in it is tied to one trade
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5
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Open the editor and type your business name. The artwork updates as you type — there is no preview step and nothing to wait for. When it looks right, you pay once and the files download immediately. Your order number and the email you paid with will retrieve the design again later at brandlaunch.shop/orders, at no extra cost.
Nobody publishes a price list, so here is the honest version — what actually moves the number, what a call-out fee really covers, and how to tell a fair quote from a fishing expedition.
By the team at Fletcher & Sons
6 min read
It is the first question everyone asks and the one the industry answers worst. The truthful reply is that it depends — but that is a cop-out unless someone explains exactly what it depends on. So here is the breakdown we give friends and family when they ask us over the fence.
None of the figures below are quotes. They are the ranges we see across plumbing work in and around Brunswick, offered so you can walk into any conversation knowing roughly where the goalposts sit.
If one quote comes in thirty per cent below the other two, treat it as a question to ask, not a prize you have won.
The three things you are actually paying for
Every plumbing bill is some mix of labour, materials and access. Labour is usually the biggest slice — for most jobs it lands somewhere between half and two-thirds of the total. Materials are largely at cost plus a modest handling margin, and access is the one people forget: a job on the third storey, under a floor, or behind twenty years of garden takes longer than the same job in the open.
A useful rule of thumb — if a quote seems high, ask which of the three is driving it. A good operator can answer in one sentence. A vague answer about the job just being a big one tells you something too.
Call-out fees, explained without the spin
Around Brunswick a standard call-out fee sits somewhere between $80 and $150. That is not a rip-off; it covers the travel, the fuel, and typically the first fifteen to thirty minutes of diagnosis. After-hours and public-holiday callouts usually run one-and-a-half to two times that, which is fair — someone left dinner to come to you.
The question worth asking is whether the fee comes off the bill if you go ahead with the work. Many businesses waive it on acceptance. If they will not say either way on the phone, keep dialling.
Hourly rate or fixed price
Licensed operators in the plumbing trade commonly charge between $90 and $160 an hour depending on qualification and complexity. Hourly is the honest option when nobody knows what they will find — diagnosis, faults, anything hidden in a wall or under ground. Fixed pricing is fairer once the scope is defined, because the risk of a slow day belongs to the business, not to you.
The rule: fixed price for a defined scope, hourly for genuine unknowns — and never agree to open-ended hourly work without a cap you have set together in writing.
Why the cheapest quote is often the dearest
The pattern is familiar to anyone in the trade. A job that honestly costs $2,600 gets quoted at $1,800 by someone who plans to skip the preparation, substitute the materials, or discover variations halfway through. The redo, when it comes, rarely costs less than $4,000 — because now someone is undoing work as well as doing it.
Cheap and good do exist together, usually in a small outfit with low overheads. But cheap, fast and vague is a combination with a long tail.
How to sanity-check a number in ten minutes
Get three quotes for anything over about a thousand dollars, and compare line items rather than totals. Two quotes that describe the same scope with one number twenty per cent apart is a conversation. One quote that describes half the scope for half the money is a warning.
Ask each business the same question: what is not included in this price? The quality of that answer is the best predictor we know of how the job itself will go.
If you are weighing up plumbing work in Brunswick and want a second opinion on a number, Fletcher & Sons is happy to talk it through before you commit to anything.
Fletcher & Sons · Brunswick
01 / 05
Post 1 — Pricing guide — 1200 × 2400px
Fletcher & Sons
Brunswick · plumbing journal
Post 2 of 5
Five questions to ask before you hire anyone
Licences, insurance, warranties and who actually turns up — the five questions that protect you as a consumer, and the answers that should make you keep looking.
By the team at Fletcher & Sons
6 min read
Most bad hiring stories start the same way: nobody asked anything. The job was booked on a phone call, the price sounded fine, and the problems arrived later with nowhere to send them. Every question below takes under a minute to ask, and a professional will not mind a single one of them.
In fact the opposite is true. Around Brunswick, the operators doing plumbing work properly tend to enjoy these questions, because they are the ones with good answers.
A professional is never offended by a licence check. The only person bothered by that question is the person the question exists for.
One — are you licensed for this exact work?
Licensing is not one thing. Trades carry different classes of licence and registration, and being licensed for one kind of work does not authorise another. Ask for the licence number, then spend two minutes checking it on your state register — Victoria, New South Wales and Queensland all run free public lookups that show the class and whether it is current.
The rule of thumb: verify the number yourself, online, before any money moves. Anyone who hesitates to give it has answered a different question.
Two — who is actually turning up?
The person who quotes the job is not always the person who does it. Subcontracting is normal and often fine, but you are entitled to know. Ask who will be on site, whether apprentices are supervised, and who carries responsibility if the work is done by someone else's hands.
The name on the quote should be the name accountable for the finish. If the chain of responsibility gets vague, so will the workmanship.
Three — what does your insurance actually cover?
Public liability insurance for a trade business typically covers five to twenty million dollars, and it protects you if the work damages your property or injures someone. But being insured and being able to prove it are different things. Ask for a certificate of currency — a one-page document every insured business can produce same-day.
The word to use is currency. A policy that lapsed in March does not cover a mistake made in July.
Four — what happens if something goes wrong afterwards?
Get the workmanship warranty in writing: how long, what it covers, and who pays for access if something buried has to be uncovered again. Then remember that your rights under Australian Consumer Law sit underneath any warranty — services must be delivered with due care and skill, and that guarantee does not expire on a date the business chose.
A business that puts its warranty in writing without being pushed is telling you how it expects the job to go.
Five — can I see something you finished recently, nearby?
Photos are fine; recent local jobs are better. Ask what they have completed around Brunswick in the past few months, and read their reviews with attention to how the business replies to the critical ones — that reply is a preview of your experience if anything goes sideways.
One genuine reference from a street near yours outweighs fifty anonymous stars.
Fletcher & Sons will happily answer all five of these on the first phone call — that is rather the point. If you are hiring for plumbing work in Brunswick, ask us the hard ones first.
Fletcher & Sons · Brunswick
02 / 05
Post 2 — Five questions — 1200 × 2400px
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